FAQ
Do I need an appointment?
Our patient care team and client care team are looking forward to seeing you! Please call us today to schedule your pet’s next appointment!
What if my pet has an emergency?
First of all, don’t panic! Make sure that you and your pet are safe and removed from a dangerous situation. If human people are injured or in danger, please call 9-1-1. Once you’re in a safe environment, call us at 318-459-6465. We can help you and your pet in an emergency anytime during our open hours. If you have an emergency when we are closed, please call the Animal Emergency Clinic on Line Avenue in Shreveport at 318-227-2345.
What if my pet has an emergency and you’re closed?
If your pet needs a veterinarian and we are closed, please call the Animal Emergency Clinic on Line Avenue in Shreveport at 318-227-2345.
What do I do if my dog has a seizure?
If your dog or cat is having a seizure, make sure they are in a place where they can’t hurt themselves or you. Secure them away from stairs, swimming pools, on coming cars in traffic, or anything they might fall off. DO NOT PLACE YOUR HAND OR ANY OBJECT IN THEIR MOUTH! This could cause you to get bitten or cause injury to your pet. Most seizures only last 30-90 seconds. Once the seizure is over, call us at 318-459-6465. If we are closed, you can call the Animal Emergency Clinic on Line Avenue in Shreveport at 318-227-2345.
If your pet’s seizure lasts longer than a couple of minutes, or if they are having multiple seizures (one right after another), this is a medical emergency. It is important that you find a veterinarian to see your pet right away! If this happens during our business hours, please come in immediately. We will do everything we can to help you and your pet.
Why is my dog’s face swollen?
There are a lot of different reasons why your dog’s face might be swollen. If they have been administered vaccines in the last 24 hours, it could be a vaccine reaction. If they have been outside recently, it could be a bee sting or even a snake bite! No matter what the cause, a swollen face usually means that your dog is having an allergic reaction to something. Because allergic reactions like this can vary so much from patient to patient, we encourage you to call us right away! We will want to see your pet as soon as possible to make sure the swollen face doesn’t get worse!
What if my dog ate the wrong medication? What if my dog ate a poisonous substance?
Accidents happen and dogs will be dogs. But if you think your dog may have ingested medication that wasn’t prescribed to him or if he got too much medication or if you think your dog may have ingested a poisonous substance, then every second counts! Call us immediately at 318-459-6465. Or you can call the ASPCA Poison Control Hotline at 888-426-4435. Please note: Have your credit card ready. The ASPCA Poison Control Hotline may charge a $65 consultation fee to your credit card.
Why is my dog scratching so much?
Living in Louisiana, there are lots and lots of reasons for your dog’s itch. The most common culprit, however, is FLEAS. For every one flea you see, there are hundreds that you don’t see! If your dog is scratching, shaking the bed and keeping you awake at night, the first thing we will recommend is a reliable flea prevention. There are many flea and tick prevention products on the market. Some of them work better than others. You can be sure, however, that the products we recommend are the ones we have used and know they work.
Another common reason for your dog to itch is seasonal allergy, or atopic dermatitis. Instead of getting asthma, sinusitis or hay fever like human people, dogs express their allergy on their skin. This makes their skin red, irritated and itchy. Because an allergy is literally your dog’s body’s reaction to the environment, their itch level and response to treatment will vary on an individual basis. What works for one dog, may not work for every dog or work for the same dog every time. That’s why we tailor your dog’s allergy treatment individually.
In addition to fleas and allergy, there are many, many more causes for your dog’s itch such as bacterial infections, mites, ringworm, and many others. So, if your dog has an itch he can’t ditch, call us! One of our doctors will identify the problem and set you up with a plan to kick it!
Why is my cat scratching so much?
Cats are not small dogs and their itch isn’t the same as a dog’s itch. The one thing they do have in common, however, is FLEAS. The most common cause for your cat’s itch is usually fleas; but, because cats are so good about grooming themselves and trying to keep themselves tidy, you may not actually see the flea that’s pestering your feline friend. And just remember, for every one flea you see, there are hundreds that you don’t see! That’s why one of the first things we will recommend to combat an itchy kitty is reliable flea prevention.
Be careful when you are selecting a flea prevention for your cat! Not all of them work well and some of them may even cause a dangerous reaction. And never, ever use a flea prevention that is labeled for dogs on your cat! To be sure that you find the most reliable and safest flea prevention product for your cat, please call us. We only recommend products that we know work well and are safe because we use them on our own cats!
Other than fleas, there are many other reasons for your cat to itch and scratch. One of our veterinarians can identify the itch and make a tailored plan specific to your cat to help ditch the itch.
Our patient care team and client care team are looking forward to seeing you! Please call us today to schedule your pet’s next appointment!
What if my pet has an emergency?
First of all, don’t panic! Make sure that you and your pet are safe and removed from a dangerous situation. If human people are injured or in danger, please call 9-1-1. Once you’re in a safe environment, call us at 318-459-6465. We can help you and your pet in an emergency anytime during our open hours. If you have an emergency when we are closed, please call the Animal Emergency Clinic on Line Avenue in Shreveport at 318-227-2345.
What if my pet has an emergency and you’re closed?
If your pet needs a veterinarian and we are closed, please call the Animal Emergency Clinic on Line Avenue in Shreveport at 318-227-2345.
What do I do if my dog has a seizure?
If your dog or cat is having a seizure, make sure they are in a place where they can’t hurt themselves or you. Secure them away from stairs, swimming pools, on coming cars in traffic, or anything they might fall off. DO NOT PLACE YOUR HAND OR ANY OBJECT IN THEIR MOUTH! This could cause you to get bitten or cause injury to your pet. Most seizures only last 30-90 seconds. Once the seizure is over, call us at 318-459-6465. If we are closed, you can call the Animal Emergency Clinic on Line Avenue in Shreveport at 318-227-2345.
If your pet’s seizure lasts longer than a couple of minutes, or if they are having multiple seizures (one right after another), this is a medical emergency. It is important that you find a veterinarian to see your pet right away! If this happens during our business hours, please come in immediately. We will do everything we can to help you and your pet.
Why is my dog’s face swollen?
There are a lot of different reasons why your dog’s face might be swollen. If they have been administered vaccines in the last 24 hours, it could be a vaccine reaction. If they have been outside recently, it could be a bee sting or even a snake bite! No matter what the cause, a swollen face usually means that your dog is having an allergic reaction to something. Because allergic reactions like this can vary so much from patient to patient, we encourage you to call us right away! We will want to see your pet as soon as possible to make sure the swollen face doesn’t get worse!
What if my dog ate the wrong medication? What if my dog ate a poisonous substance?
Accidents happen and dogs will be dogs. But if you think your dog may have ingested medication that wasn’t prescribed to him or if he got too much medication or if you think your dog may have ingested a poisonous substance, then every second counts! Call us immediately at 318-459-6465. Or you can call the ASPCA Poison Control Hotline at 888-426-4435. Please note: Have your credit card ready. The ASPCA Poison Control Hotline may charge a $65 consultation fee to your credit card.
Why is my dog scratching so much?
Living in Louisiana, there are lots and lots of reasons for your dog’s itch. The most common culprit, however, is FLEAS. For every one flea you see, there are hundreds that you don’t see! If your dog is scratching, shaking the bed and keeping you awake at night, the first thing we will recommend is a reliable flea prevention. There are many flea and tick prevention products on the market. Some of them work better than others. You can be sure, however, that the products we recommend are the ones we have used and know they work.
Another common reason for your dog to itch is seasonal allergy, or atopic dermatitis. Instead of getting asthma, sinusitis or hay fever like human people, dogs express their allergy on their skin. This makes their skin red, irritated and itchy. Because an allergy is literally your dog’s body’s reaction to the environment, their itch level and response to treatment will vary on an individual basis. What works for one dog, may not work for every dog or work for the same dog every time. That’s why we tailor your dog’s allergy treatment individually.
In addition to fleas and allergy, there are many, many more causes for your dog’s itch such as bacterial infections, mites, ringworm, and many others. So, if your dog has an itch he can’t ditch, call us! One of our doctors will identify the problem and set you up with a plan to kick it!
Why is my cat scratching so much?
Cats are not small dogs and their itch isn’t the same as a dog’s itch. The one thing they do have in common, however, is FLEAS. The most common cause for your cat’s itch is usually fleas; but, because cats are so good about grooming themselves and trying to keep themselves tidy, you may not actually see the flea that’s pestering your feline friend. And just remember, for every one flea you see, there are hundreds that you don’t see! That’s why one of the first things we will recommend to combat an itchy kitty is reliable flea prevention.
Be careful when you are selecting a flea prevention for your cat! Not all of them work well and some of them may even cause a dangerous reaction. And never, ever use a flea prevention that is labeled for dogs on your cat! To be sure that you find the most reliable and safest flea prevention product for your cat, please call us. We only recommend products that we know work well and are safe because we use them on our own cats!
Other than fleas, there are many other reasons for your cat to itch and scratch. One of our veterinarians can identify the itch and make a tailored plan specific to your cat to help ditch the itch.
